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How AquaTru Purifiers Work

Every AquaTru filter has one job, and they work together to get your water fully purified.

  • Pre/Carbon Filter: Captures sediment and rust, then reduces chlorine and chloramine for cleaner-tasting water. Replaced every 6-months.
  • Reverse Osmosis Filter: Reduces lead, arsenic, chromium-6, and other heavy metals. Replaced every 1-year.
  • VOC Carbon Filter: Reduces VOCs and "forever chemicals" like PFOA and PFOS. Replaced every 2-years.

*This video depicts filters user for the AquaTru Carafe. Verify which AquaTru purifier you have before purchasing filters.

Dr. Corey Herbert stands confidently with arms crossed beside an AQUA Tru water filtration system.

"One of the most popular pitcher filters that everybody thinks of is only certified to remove 8 contaminants. AquaTru is certified to remove 84. There’s really no comparison."

— Corey Hebert, MD & Chief Medical Officer

Frequently Asked Questions

What makes AquaTru different from other water purifiers?

Powered by advanced Reverse Osmosis technology, AquaTru is the only countertop RO system independently tested and certified to NSF by IAPMO to remove 84 harmful contaminants—including lead and forever chemicals (PFOA/PFOS)—delivering proven, bottle-quality water backed by third-party verification.

What contaminants does AquaTru reduce?

AquaTru is certified to reduce 84 harmful contaminants, including lead and forever chemicals (PFOA/PFOS), chlorine, fluoride, arsenic, nitrates, and even microplastics. Most filters don’t come close

How long do AquaTru filters last?

AquaTru filters last from 6 months up to 2 years, making maintenance simple, affordable, and hassle-free.

What's the difference between Classic, Carafe, and Under Sink models?
  • Classic: Countertop design, 0.75-gallon tank, great for families.
  • Carafe: Compact, 0.5-gallon glass carafe, perfect for smaller households.
  • Under Sink: High-capacity, hidden installation, best for high water demand.
Does AquaTru offer a warranty?

Yes, every AquaTru purifier comes with a 1-year limited warranty, with extended coverage available. If there’s ever an issue with materials or workmanship, we’ll repair or replace it for you. Customers are responsible only for shipping and processing fees on returns.

Overall rating: 4.888112 / 5 from 143 reviews.

AI Generated Review Summary

The Classic Descaling Kit is indispensable for cycling through the descaling powder, ensuring the AquaTru system works great and cleans effectively. The service provided is outstanding, and the kit is highlighted for its effectiveness in removing mineral scale.

Summary topics

  • Kit Effectiveness (10%): It was highlighted by customers that the kit is indispensable for cycling through the included descaling powder.
  • Customer Service (7%): Customers keep praising the outstanding and great service they received, which is a common opinion among the reviews.
  • System Performance (7%): It was noted by customers that the system is working great and cleans the whole system easily.

Review topics: ["service","customer service","results","works","use","water","system","filter","descaling kit","machine","cleaning","reps","issues","kit","carafe"].

Review highlights

  • "Terrific professional service AND results in using my descaling powder!" — Peggy T.
  • "Kit works well and instructions are clear." — John D.
  • "and cleans the whole system easily." — Joshua G.

Reviews

I wish this had come

"I wish this had come up as a recommendation at time of purchase. I knew I had hard water. Instead I had to google what was wrong with my system. Maybe ask what type of water you have before selecting a system."

— Carolyn M. (5/5)

Love it. Would have been

"Love it. Would have been a five star but It took too long to get our descaler kit so order ahead or have a backup Really missed the clean fresh water and really glad to have it working again"

— Cheryl H. (4/5)

It worked great in the

"It worked great in the tank for the aquatru carafe with minimal effort! I was so happy !"

— Beth W. (5/5)

Well worth owning!

"The descaling kit has improved the performance of my Carafe. It is great to have to keep my machine running well."

— Dan (5/5)

Works perfectly. I live in

"Works perfectly. I live in a city with VERY hard water. I run the descaling 2x and it comes out very clean. No scale left."

— Elaine h. (5/5)

Still having the same settlement

"Still having the same settlement in bottom of my water container. Forcing me to scrub it each time. Sadly I didn’t have this for a solid year. It was always clear"

— Letti U. (5/5)

Descaling kit

"Kit works well and instructions are clear. Shipping was fast."

— John D. (5/5)

It didn’t work

"Water filtering fell to a trickle and the cleaning kit had no impact. Not sure what to do. Don’t want to buy a whole new machine."

— Jason B. (5/5)

It just worked! My unit

"It just worked! My unit was stopping every few minutes and descaling procedure was easy and cured the issue."

— Mary L. (5/5)

Water is filtering much faster

"Water is filtering much faster since using the kit"

— Andrea H. (5/5)

Q&A