It is quiet & efficient.

I was never a fan of drinking water. Now with the aqua true I drink lots of water as it tastes great.

So far so good!

i dont understand why you would put the handle INSIDE the prefilter water tank. this means my hands have to be clean enough to drink off of. im a dogwalker, i feed my dogs raw food. so every day i risk contamination because of the location of the handle. having the valves on the BOTTOM of the prefilter water tank means that if there are dirty dishes in the sink, IT GETS IN MY WATER. i guess no one you tested this on has roommates? im being forced to do their dishes so i can get a clean drink of water. i think your water tastes better than zip, but your design hasnt been thought through very far. zip’s handle was on the bottom and its valve was on the side, so it had none of these sanitation problems

Loving it so far

I like the counter-top system as I did not want to install an RO in rental property, and it is an easy process to maintain (I'd change a few little design things: make the lid for the tap water removable for easier cleaning of the tank, and move the handle to the outside if that were possible, mostly because of the channels in the handle (could be potential mold harbors as those indentations are not easy to clean especially because the LID doesn't come off)). And the filters don't remove EVERY dissolved solid (calcium and magnesium, which are safe, but I actually re-filter in another system to remove all particulates (safe or not!). The city water is OK, meets regulations, but EWG pointed out a few things I did not like so I bought this filter (and I swear the water in the building where I am living is pumped out of the fake-lake...OK kidding, but the pipes in this place are very old and nasty!)

The AquaTru unit is EXACTLY what I was looking for. I had an RO unit in my previous house & loved it. However, I had to leave it behind when we moved. Years later, my wife has a medical condition that requires her to use purified water for cooking & drinking. We were buying bottled water by the gallon. What a hassle! I knew another RO unit would be the solution, but want looking forward to the cost & installation process, not to mention the wasted water. We have "city" water & have to pay for usage. Enter AwuaTru! It's the perfect solution! It's easy to setup & use. It produces plenty of clean great tasting water in just minutes. If you're thinking about an RO unit, I whole heatedly recommend AquaTru. Great looking & great working unit.

I thought it might be the filters, so I paid for a whole set of new filters, and it still didn't work. When I called to trouble shoot it, was told I essentially have to buy a new base unit. The thing just stopped working one day, and that's that! I've never had a product like this before. The guy on the phone sounded like it wasn't uncommon, so I'm not buying another one! What a piece of garbage. When it worked, the taste of the water was good. Now, I'm going to let everyone I know (and I'm a healthcare practitioner, so all of my patients will not be referred to this product, even though I do recommend water filters!)

I've had my Aqua Tru for about 3 months now, and I am in Love with it! I live in a Smaller apartment, so we are not allowed to modify the plumping in any way, so I needed an alternative way to filter my tap water. The Aqua Tru is a built very Durable! The plastic is not fragile, so it won't crack if you drop it. It's pretty quite, when the pump is working, you wouldn't hear it in a different room. The water tastes very PURE, it's hard to even tell what it tastes like because the water is soo pure, it doesn't have a Taste. If you are obsessive about what you put inside your body, for me, it's Fluoride, than you should consider paying for this! Despite the negative reviews on Amazon, I have not had any Issues with my Aqua Tru. If there was anything I would change, it would have to be the Display Panel. I think it's a little bit low tech for the complexity of this device, maybe include WIFI with troubleshooting support and error codes.

I wonder whether your container for the filtered water and non-filtered water is tinted differently.

thought it might be complicated to operate, very easy to set up and use

That it’s economical to operate . I love the taste of my water. Most of all it takes out all the chemicals that are in my water. I know that the water I drink and cook with is safe . That was one of the reasons I ordered it . When I saw the demonstration on utube done with coke I was so impressed.A friend told me about Aqua Tru I checked it out , and I ordered mine . Never been sooty since . The price was right . Thank you Aqua Tru!!

From not having to buy bottled water to not generating a ton of plastic waste AquaTru fills the bill. Size matters so this unit fits on thr countertop under cabinets. Makes about 3/4 gallon in less than 15 minutes.

I've used this device for several years, and it's really easy to use. Even better, the filters last a long time, are good quality & are simple to order & change out! It's made living in a hard-water area much more affordable & simple. I've gotten into a rhythm of using a case of glass bottles that I can wash & refill. It's made coffee & tea-making simpler and easier, too, since the filtered water won't build up calcium in my kettle... Sometimes the holding tank for the clean water can leak when it's full & there's also water in the unfiltered tank; this shouldn't be an issue as long as you're up and are conscious about using it Filter away!

I made this investment in my health by getting pure water. The unit lives up to my understanding of the unit and how it would function. My only disappointment to this point in time is how much water is thrown out after the system processes the water. I wish it were less. Possibly in the warmer months I can use this water outside in some way...??

have been using Aquatru for the last 3 years and very pleased with product. Perhaps the cost of filter replacements could be lowered.

I've been using my AquaTru for about a year and a half. The water tastes great and I'm happy knowing I'm getting the best water possible. It's easy to use, it's easy to re-order refills for filters etc. and they arrive promptly.

The unit is somewhat portable. When I drive I am able to bring it on vacation. I get compliments on how good my water tastes. The customer service is very good. I had a problem with my main tank and it was replaced free of charge.

Didn’t work and now they sent me the wrong filters

About four years ago we purchased the AquaTru countertop purifier! My wife and I have been concerned for years about the quality of water we give are kids and grandkids. While we are fortunate to live in a country that attempts to clean water for its citizen, some of the processes used concern us deeply. The chemicals use to treat our water just doesn’t seem to be the safest way to insure clean water. This system has proven to provide crisp clean water every time!!

I have 2 units and the 2nd one is leaking. I will have to get in touch with customer service to see how to ship both units back, one @ a time for repair or correction. I have replaced the 3 filters and the tap water doesn't come into the tank. My newer unit (about 4 yrs. old ) only leaks @ filter # 1. It is my send brand new filter and I have to use 3 hand towels around the unit to soak up the leak to generate 2 gallons of clean water

purchased it to take with us on car trips/vacations; rather larger than I had anticipated but still looking forward to giving it a try; because you are requiring me to rate all categories I am giving all one star... if you ant to wait a bit and send another rating urvey I will be glad to do when I have acually experienced the equipment

I dropped the tank and broke the blue button off. I never wanted to hold the filtered water in a plastic tank so I would pour it into a glass pitcher. Now I keep a pitcher under the spout and it fills the pitcher. I am glad I broke it. The water is great. I have filters on my house and sink. But I didn't have a RO filter. My upper cabinets were too low for counter top filters that attach to sink. I keep this one on a small table. It serves my purpose. It was the cheapest way to get an RO filter. I add alkaline drops. I hate having to throw out so much water with each tankful. But I am happy with the unit. Because filtered water goes in to start, the filters have not needed replacing yet.

Easy set up. Great filter. The best option if you don’t want to have a system installed. The only problem I have had is a small amount of leaking when filling it. If the tank is not pressed tightly when replaced.

My filters only lasted 3 months - you say this means water quality in my area is poor. Also, i find the filters take a long time to receive, maybe due to holiday busy season. One previous online order wasn’t processed. I’m not sure which filter to change at what time. I don’t think we need to change all three. So we didn’t change any yet and haven’t had the pure water for a couple of months. Everything about this is time-consuming and expensive, but we are fingers-crossed it will be worth it.

I've had it for a year. My boys drink a lot more water now as it tastes so much better. Filters seem to last a reasonable amount of time, although they fail between sales so I land up paying more for my replacements! Room for improvement -- the weird shape of the contraption takes up unnecessary space. 2) There's no great way to clean the base surface on which the water pitchers sit. 3) sometimes, the drinkable water pitcher leaks where the water is forced into it after filtering. 4) Wish this were an 'under the counter' type set up. We go through A LOT of water, and I am constantly 'brewing' more, as we call it. 5) the base could be taller. Lots of doodads don't fit under it, and if I leave it so that it hangs over the counter, we get a fair amount of water on the floor as the boys can't be bothered to wait until it stops dripping/dispensing. 6) I keep waiting for it to fail, and for me to be faced with buying another or going a different route. So pleased that it's still pumping

AquaTru no longer works ( power button does not turn on machine) after only 6 months of use.

I really love my AquaTru. I let myself run out of filters recently and realized how much more water we drink now than we used to. While waiting for my filters I was buying bottled water...a lot of it. I was happy to get my Aquatic running again. My only criticism is the receptacle for the clean water. I feel like the spout cannot be cleaned very well.

I’ve had my Aquatru for probably around 3yrs. The header says it all. The quality and taste of my water is so great, I couldn’t live without it. Must buy!

What’s great, is the concept. A water purify system that takes up little space in the kitchen. We live in a small townhome so it’s perfect. To make it more perfect would be to address the issue of the leaking from the purified water tank after it’s weekly cleaning. It’s mystifying as to why it happens for the first two or three tanks and then it’s fine! It’s as if it develops an obstinate personality, like a kid throwing a temper tantrum because he’s forced to have a bath. It’s wreaked a bit of havoc on my laminate counter top as a result. Is there a way that tank could be clipped in, or something to secure it more tightly. Another suggestion is to make it easier to move. When I need to dry the counter from the aforementioned leak, it’s awkward to lift because of the triangular shape of the tank attached to the rectangle containing the filters. The sliding cover over the filters compound that difficulty.