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I’m very happy with my AquaTru water purifier. Best decision i made on buying the unit, not only does it saves me money on buying bottled water, but i have fresh purified water at my disposal. Would recommend it to anybody.,
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Now I don't want to use tap water for anything- amazed at how clean and refreshing pure water is. I only wish it was larger as I refill it frequently
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
We love it!! It’s great!! Water tastes amazing!! And it saves us from having to buy bottled water.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Purchased one year ago. Water tastes really good. No more plastic bottles. Getting ready to change out the filters which I purchased an extra set and at time of purchase. Sits on kitchen counter. We are Extremely pleased. Highly recommend.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
A friend of ours recommended the AquaTru, explaining the taste of the water, the cost savings on bottled water & the overall quality & efficiency of the system. We are extremely delighted with this system & it lives up to it’s reputation.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
We love the convenience, the easy clean design, the countertop storage, and of course the way the water tastes. We would buy it again!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I drink A LOT of water; I am a water snob. Before AquaTru, I was only drinking purified water from various venders. My reason for purchase was because I was concerned with the waste of plastic bottles and I wanted to ensure we had readily available drinking water that was as good as the purified water I usually purchased during a water bottle shortage. Before my purchase, I was concerned with the cleaning and maintenance, but it is actually very easy and in no way cumbersome. Before purchase, I was also concerned about the taste, but the moment I had my first taste of the water, I was on board. It's the best water I've ever had. I've had the machine 7 months, and I still find myself staring at the water pitcher as I pull it off of the machine to store in the refrigerator in amazement at how clear the water is with AquaTru. My family is drinking more water too! I even bottle up my AquaTru water to take to work, instead of drinking the spring water from the water cooler. Love this water!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Best water machine I’ve ever used or owned
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
The first unit leaked but was promptly replaced without question. Since then, it has been fantastic. Water very pure and it is reassuring knowing that potential toxins are filtered out.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I love the system and the water tastes wonderful. It saved me when I moved to a home with very hard water. I did order descaling to find out that I needed additional products that were NOT available on the website. I emailed and got no response. When I talked with customer service they said it is only available by phone! This is very frustrating and I had to order more product that I will never use!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Hi Marjorie, Thank you for the review. We are sorry to hear that you did not receive any instructions. We will email you directly to assist you further. We want to make sure you received the complete kit.
I like the flavor of the water, it’s easy to assemble, and quality of the product, the only don’t like is the stain on the container when u put the water from the faucet but I give 5 stars ⭐️ over all it’s very good product, they have a flavor
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
The water definitely tastes better with the AquaTru filter and does not leave any residue on the kettle or any pots. I find the replacement filters expensive, but they last a while. I definitely recommend it.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I absolutely love my AquaTru. My water taste so much better. I don’t have to run out to buy bottle water anymore and I hate having to lift the bought bottled water in my car because they are so heavy. Once I get it in my car I have to lift it out again. Now, I don’t have to do that. Love it.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Customer Service is hit or miss -
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I love this unit, it removes all the things I don't want to expose my family to, best of all it's quiet. I even took with me on a camp site that had power to filter all our water. I use it for all our cooking as well.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I have loved my water system, but need to remind folks to add minerals. Since the unit is so large, I wish it was on a swivel or in some way smaller. It definitely takes up a large counter space.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
So glad I bought it!!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
What to use to clean mineral deposits
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
The water tastes great, but the spout leaks, not sure why. So, this is annoying. If you have a tip on how to fix it, that would be great!! I also get tired of refilling it, and I’m mostly the only one who drinks it! Also didn’t realize that I have to use supplement with minerals now.
Are you Satisfied overall with this product? No
Would you recommend this to a friend? Not Sure
Hi Laurie, We're sorry you have had this issue with your spout. One question to clarify... When you say it leaks, do you mean that the water keeps coming out of the spout for a second or so after you stop pressing the dispenser button, which is normal, or do you mean that water leaks out of the spout at other times, when you're not dispensing water? If it is leaking at times other than when you are dispensing water, we will send you a new tank. Please email Mary: marmstrong@idealliving.com and she can have a new tank sent to you.
Excellent taste, bought one for my daughter too!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I've had many water filters. Even have R/O water at work. This filter make the best tasting water I've ever had. We have 6 people in our house. Everyone is drinking enough water now. We dos have to make several batches a day. I've had it for 6 or so months and have not had to change the filters yet. The water tastes just as good as day one. My only complaint is that the plug is too cheap. It would be easy to bend or break. It fits a little too loosely.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Works
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I’m not the kind of person to write bad reviews. When I like a product, I will give my honest opinion. When I first received my AquaTru, I loved it and even bought 2 other machines for my parents and in-laws! But after only about 4 months, my machine was taking more than 45 minutes to filter a single tank of water. I descaled it with their descaling kit, replaced all of the filters (which should last anywhere from 6 months to 2 years depending on which filter) and even had the base replaced. The second base they sent me now takes more than 2 hours to filter a single tank of water! I have called customer service many times and they said oh, well I have to escalate this to the manager, I’ll call you back... I never received a call back. Very unhappy with this product, and the poor customer service.
Are you Satisfied overall with this product? No
Would you recommend this to a friend? No
Hi Holly, We apologize for this frustrating experience. Such long filter times are usually indicative of very hard water. We will have our tech person call you to see if he can assist you with anything further.
I was skeptical after reading so many reviews, but, after great consideration, decided to try this product. After having it almost 6 months, I have absolutely no regrets! A great addition to our household and to our healthy lifestyle.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I loved mine so much I bought one for my daughter. She lives in an area where the water is suffering from chemical waste from a factory.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
This is a great system to use for infants instead of buying water. Saved a lot of time and money. Never run out of water.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
The water is delicious! I have always been a big water drinker, but this water is incredible. I wish it was a little bigger.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Invest ! You will not be disappointed
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I know that I am drinking water that is free of chemicals and is safe. The system is easy to use. I'd say the only drawback is that a tank for drinking water is small so you run it a lot.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Ease of operation. Reliability. Purity and taste of the water.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes