I was found to be "high" in inflammation levels and for months I tried to get it down. Then I got Aqua Tru and as they say: "Lo and behold. . ." My inflammation levels DROPPED to "medium" ~ which is far better than "high" thanks. LOVE this product! I think I purchased it in April 2019 or thereabouts.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Love the convenience and quality. Only one thing I don’t like is the thing leaks. Something about the blue release button, when you lift it up, move it even when not pushing the button, water comes out. I even bought a new tank and the same thing happens.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Wherever we move, it will come with us.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Great tasting water. Am so extremely happy to have this me Aqua Tru to filter water in my home.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Very satisfied but my only concern is that this will not operate if there is a power failure.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I am very happy knowing this filter filters out any harmful bacteria or added chemicals. The price was very reasonable and it has been working mostly well. I do continue having problems with algae in some of the parts, in spite of cleaning it weekly, which I find very unappetizing and possibly harmful.
Are you Satisfied overall with this product? Not Sure
Would you recommend this to a friend? Not Sure
The water is so pure and tastes great. Very easy to fill and clean. It makes 1/2 a gallon of water in about 5 minutes. There is no on or off button to start the process. I just giggle the container and it starts. Price of filters is cheaper than buying bottled water. I live in Arizona and Aquatru has been great.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
It is nice to have a Reverse Osmosis counter top filter.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Mine just won't stop running. I've had it since May of 2018, and by March of 2020 it isn't working properly. To me, that means it is made poorly. I am a single person who makes water everyday, and rinses it out after it has run. Your customer service people read from a script and don't answer my questions. It is also apparent that they have never run one, because when you describe to them what is happening, they don't understand. When I asked to speak to an engineer, I never got a call back. The water is very good. I think Dr. Hyman should stop recommending it. Okay so the merchant got back to me. Of course it's my fault. I must of told CS 4 or 5 times that it sits on a kitchen cabinet that is totally level, they didn't have that in the notes. No apologies, guess they just expect their machines to break within 2 years.
Are you Satisfied overall with this product? No
Would you recommend this to a friend? No
Hi Pam, Thank you for the review. Per the note in your account, the unit is trying to run after the front tank is filled up which is not common so it make sense that Customer Service wasn’t sure what you were describing. We see that you just purchased a new front tank- please let us know if this resolves the issue for you. Also, since this seems to be a new issue, please make sure that the unit is on the flat and even surface. If this doesn’t resolve the issue, please contact us immediately.
Great
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Save and and good quality
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
So grateful to have this wonderful water filter, especially during this virus pandemic here in California. Our AquaTru has worked without flaw since May of 2018, and has paid for itself over and over. Thank you!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I don't usually give reviews but I have been so happy with this product. I am a water snob when it comes to taste, so I was very skeptical that it would still taste like tap water but it did not. It tastes as good if not better than bottled, and is so convenient.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I love my AquaTru. I have one that I’ve been using for a couple years and decided to buy another one since we use it so much. We use it for ourselves, water for all my pups, to cook our food with. So important to have clean healthy water. Great product. Great Company. Great Price. 👍
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
The water tastes great. It’s easy to use. Very impressed, no complaints.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Easy to assemble and very clear directions. Customer service was great!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
The water tastes so crisp and clean. The operation is so easy.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
My first one had to be returned because it leaked all over my antique wooden chest, and then 2 years pass and it stops working. So I have to purchase another base....
Are you Satisfied overall with this product? Not Sure
Would you recommend this to a friend? Not Sure
Hi Susan, Thank you for the review. We are sorry that your unit stopped working. Please be sure to let Customer Service know if you have hard water in your area so they can give you special instructions on how to maintain the lifespan of your unit. Also, when the filtering time takes over 30 mins for one tank-be sure to change your RO filter.
We have used this machine for over 4 years, and have recommended it to many of our friends. At least 5 of them have also purchased the machine because they tasted the water at our house for an event, and loved it so much they bought one for themselves. After 4 years, we did notice unit ad a slow drip out of the front, but it seems that if we keep te clean water container less full that helps a bit. Overall, WE LOVE IT!!!!!!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I'm not to pleased about the customer service! I emailed a couple weeks ago asking if the unit will give me an indication that I need to change my filters soon and never got a response. Can someone please respond?
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Got my neighbor ( a retired engineer,superb techy) to help me set the AQUA TRU up...I was so pleased with him when we saw the misty.first filtered water coming through, that I promised hiim as much clean water as he could ever want. ' Oh no' he said,'i'm too used to the old stuff we've got here'And then he left. After the fourth run with the filters,I used some of the water to make my self a cup of tea, excellent tea.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Hi Charles, Thanks for the review. We are glad that you are enjoying your AquaTru! Yes, it is sometimes hard to teach an old dog new tricks! :-)
I LOVE the Aqua true, water tastes great and it’s quick and efficient! Easy to use!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
This has been a love hate water purifier! Loved it and after just about a year we started having problems. Did absolutely everything the book said and what customer service told us each time !!!! After about the 4th or 5th call to CS, we were told about using Citric Acid! Once again, all is well and I’m back in love❤️ I’m waiting to see how long this remedy lasts before I commit to being satisfied or recommend to others!!!
Are you Satisfied overall with this product? Not Sure
Would you recommend this to a friend? Not Sure
Hi Mary, Thanks for the review. We are glad you love your unit again. When your filtering time becomes more than 30 mins for one tank then it will be time for you to change your RO and descale the unit.
After researching online for weeks for a home RO water filter I finally decided on the Aquatru. It’s over the counter design is extremely convenient & easy to use. I now only drink water from this filter & even bring jugs of filtered water to friend’s houses in order for them to limit drinking bottled water as well.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
It works; it is convenient; it is easy.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Wish it made more, for each run.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
The container is impossible to clean. Buildup of something in corners. Cant gt to them with brush or cloth.Would be better if round or the filters inside the container were not against the edge to allow easier access for cleaning.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
After finding the 5's and J 's not sure what's in the water. I ordered a year of filters and only got 1/2's so right now I have 6 1/2's and need the ,3,4 filters . I changed the 1/2 and reset it and now it doesn't even turn on. Has not been a good experience at all.
Are you Satisfied overall with this product? Not Sure
Would you recommend this to a friend? No
Hi Kathleen, Thanks for the review. The letters and numbers in your water are from the dropper in the Perfect Minerals--don’t worry it is a food grade ink so it is safe. We are assuming you are using your initial bottle and not from your new order in Feb as those droppers should not be marked at all. We can also see that you have ordered the same sets of filters so it makes sense that you do not have the ones you are looking for. Sorry, that your unit is not turning. We have asked Customer Service to call you and get you up and running.
I have now had two machines and BOTH arrived broken with different issues. One has a blown motor- it would power on and light up but remained silent with no water filtration. The second has a bend prong on the front tank so it is very difficult to place on to the base and when plugged in the machine won’t even power on. How do I trust the longevity of a machine if I can’t even get a brand new one in working condition!?
Are you Satisfied overall with this product? No
Would you recommend this to a friend? No
Hi Anna, Thank you for the review. Wow, this is a real surprise! We will have Customer Service contact you and get you up and running. In the meantime, you can try using the front tank from the initial order and see if that will get your unit working.
It’s easy to assemble, easy to refill, water tastes great, filters out the toxins etc...
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes